ICC Revised Rules 2021, focuses on greater efficiency and flexibility in Arbitration

Law firms and the legal industry in general have not been immune to COVID-19. They have had to bring significant technological change into their businesses. International Chamber of Commerce, popularly known as ICC, has recently revised its ‘Rules of Arbitration’ after the COVID-19 pandemic upended the ‘normal course of business’ globally. The need for flexibility, better efficiency and fast track awards, demanded these revisions as mentioned by the ICC Court President.

“The amendments to the Rules … mark a further step towards greater efficiency, flexibility and transparency of the Rules, making ICC Arbitration even more attractive, both for large, complex arbitrations and for smaller cases” Alexis Mourre – ICC Court President.

The transformed ICC ARBITRATION RULES 2021 will replace its 2017 predecessor setting a new future course for arbitration practice. A prime example of this is set out in Article 26 (1) for using video conference, telephone, or other appropriate means to conduct remote hearings.

Using Technology

Legal practitioners and arbitration institutions have more or less all accepted that technology adoption would bring automation, streamline critical processes, and boost efficiency. Whilst the primary driver in 2020 was “restrictions” during the pandemic, there are overarching advantages worth keeping in mind:

  • Close communication gaps – traditional communication methods often lacking
  • Eliminate stakeholders silos – reduce the sense of detachment from the other parties
  • Bring legitimacy to the hearing and awards – by increasing transparency
  • Use of ‘Electronically stored information (ESI)’ – AI can be leveraged
  • Due diligence investigation from a ‘large data set’ – using technology to overcome volume
  • Remote working movement restriction – technology works with the new normal
  • Get valuable insights for improved decision-making – data-driven decision-making

Technology will bring more transparency and flexibility to arbitration awards and litigants for a faster dispute resolution. Little did we know the possible next-gen uses of technology; however, we can see these coming into practice shortly.

*New-age technology Possible uses/benefits for the arbitral tribunal
Artificial intelligence Efficient document review or assistance
Video Conferencing Virtual Hearing Rooms
‘Real-Time’ electronic transcripts Save time and costs for court reporting
Virtual Data Room and Online File Repository Secured data sharing
Online Signatures/e-Sign Legitimatize awards and reviews
AI ‘Speech-to-Text’ technology Auto-transcripts of hearings for live interpretations
e-filing Enables WFH practices
Data Analytics Easy and quick data analysis
Case Management Ease in managing multiple cases and parties

Developing and implementing a digital model for the legal industry with technology solutions has been much easier in the recent past. One reoccurring theme is that arbitration institutions, lawyers, and arbitrators invariably need a technology convergence platform for arbitration documents.

Knovos Arbitrate virtual case rooms for arbitration

Knovos Arbitrate is an innovative solution for the arbitral community, to elevate traditional practices and add value. Using Knovos Arbitrate will simplify arbitration procedures, written submissions, exchanging correspondence, and collaboration in a secure environment. It also helps in strengthening communication and convergence, to deliver a more efficient service.

Transaction and Deal Management

ABC of Contract Management

Contracts are the most commonly heard word in the world of business. No matter how big or small your company is, you must have encountered contracts at some point. It is the basic need for any two businesses or partners to collaborate and work in mutual consent. In addition, contracts are very crucial for a company to maintain harmony with their partners or vendors in times of trouble or misunderstanding. Every contract has multiple clauses defining actions and protocols to be followed during the contract period. In case of any breach, these contracts act as guiding light to the businesses.

Now, you know how vital these contracts are for any business. When talking about businesses, they work with multiple vendors, partners, and businesses simultaneously. This means they have several contracts at a time to take care. Managing such important documents is one of the most vital tasks. Usually, there is a dedicated department to handle these documents, but with such big numbers of documents, there is always a risk of missing deadlines and compliance failure.

Fortunately, technology comes in handy here by offering contract management solutions where AI helps manage contracts. If you look at the numbers, The Journal of Contract Management estimates that 71% of businesses can’t locate at least 10% of their contracts. These missing contracts cost huge money and risk to businesses. Therefore, businesses are relying more on CLM to manage these crucial documents, rather than manually.

Let’s dive in deeper to know what is contract management;

What is contract management?

Contract management or contract life-cycle management (CLM) is a business process that manages the creation of contracts, their implementation, and evaluation to maximize business performance and reduce risk. Contract management is evolving with technology, and now one can manage contracts from start to finish at their fingertips.

Aren’t these numbers big? They are.

Therefore, says that the global contract life cycle software market is expected to grow at a CAGR of around 13.7% during 2020-2026.

Here are the fundamentals of the Contract Life-cycle Management:

Contract management isn’t limited to contract creation or storage, but it is way more than that. When two parties sign a contract, it is the legal document defining the business relationship between the two parties. Mostly, contracts comprise the revenue and expenses part; therefore, it affects the business profitability up to a great extent. Effective contract management creates a strong business relationship and takes business to greater profitability over the long term, but only when managed appropriately. An effective CLM offers excellent insights about the contracts such as their types, clauses, alerts the deadlines, highlights the loopholes, and identifies the relationships between the parties, and many more.

To get more understanding of the process, here are the Contract Management Stages.

Contract Management can be divided into several stages to understand its functioning. The process may vary with different CLM solutions, but the core idea remains the same. Here, we have bifurcated the contract management process into seven major stages:

Initial Request

The process begins with the initial request of contract identification and collecting its relevant documents.

Contracts Drafting

Once the contract purpose is identified, the contract’s drafting is done where all the legal obligations, protocols, terms, and conditions with legal clauses are drafted. It is better to involve legal experts in this stage for legal effectiveness.


After the completion of drafting, contract versions are compared with others for identifying any discrepancies to reduce the negations time.

Approval and Execution:

It is the most time-consuming stage as many times, management approval takes time. When both parties agree on the contracts after discussing with their legal teams, the execution takes place. Here, electronic signatures help to shorten the process.

Revision and Amendments:

In situations where any critical document is overlooked before drafting or any edits in the contract clause are requested, revision is made, and amendments are executed, followed by the approval stage.

Auditing and Reporting:

Contract management doesn’t end at the approval stage, but regular audits are required to ensure that both parties comply with the agreement’s terms in the contract.


With modern CLM, Renewal has become very easy. Before the contract deadline approaches, an automated alert pops in to remind the renewal date. Depending on the business experience, both the parties can renew the contract or end the contract. Aberdeen Group says that Best in class companies renew 56% of their contracts annually

These were the primary stages for any CLM system. Most contract functions the same way; however, they are not limited to the above points. Nowadays, audits and obligation managements are very commonly used contract management features. They help businesses to understand their contract better and offer profitable outcomes.

Recently, the CLM industry is experiencing that Automation has become the new fuel for the contract management process. Even Gartner predicted that by 2024, the manual effort for contract review would fall by 50% due to the adoption of AI-based contract analytics solutions.


This article is intended to provide you with a brief understanding of what contract management is and how it works. Every year, CLM helps businesses to save billions of dollars. According to Forrester and Aberdeen, Digitization of contract management can improve compliance by 55%. This explains the importance of CLM and its buzz. Contract management is the need of the hour and has plenty to offer its users. If you want to explore more about the CLM, reach out to our expert by scheduling a meeting.