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Supercharge Your Internal Investigation with AI-powered eDiscovery Technology

February 15, 2024
eDiscovery for Internal Investigation

Every organization knows internal investigations can be laborious, complicated, and difficult. Why? Because it might be difficult to discover a single piece of information or proof among mountains of data, much like seeking a needle in a haystack.

Imagine if there was a quicker way to solve this problem and make it simpler. Welcome to the eDiscovery age, which has revolutionized the field of internal investigations.

This article will explore how AI-powered eDiscovery technology is the superhero internal investigators need. We’ll uncover the tremendous value eDiscovery brings to internal investigations, making them more efficient and effective.

What Is eDiscovery?

eDiscovery is a process that identifies, collects, and analyzes electronic information. Think of it as your smart detective who scours through emails, documents, databases, etc.

But with AI thrown into the mix, eDiscovery is sharper, quicker, and incredibly efficient.

The Growing Importance of Improving eDiscovery

eDiscovery has taken a pivotal role in modern legal practices, especially when it comes to identifying, collecting, and reviewing electronically stored information (ESI) during lawsuits or investigations.

Remember the days of sifting through tons of paper? That’s mostly in the past. eDiscovery has revolutionized this process, making it far more efficient. With the digital age bringing in a surge of data—from emails, text messages, cloud files, and even social media—the sheer volume can be daunting.

This digital evolution requires something more. The growing data volumes are becoming a challenge. eDiscovery, as helpful as it is, still demands considerable time and effort, especially during the review phase.

The review process consumes nearly 66% of the core eDiscovery expenses alone, making one question how more efficiency can be brought into internal investigation processes.

Introducing AI-powered eDiscovery

AI-powered eDiscovery is not your everyday software. It’s built on advanced artificial intelligence technologies, incorporating features such as Technology Assisted Review (TAR), Machine Learning (ML), and Natural Language Processing (NLP). What’s the benefit, you ask?

  • Faster analysis of vast amounts of data
  • Enhanced accuracy and review consistency
  • Advanced categorization capabilities
  • Trend identification that often slips through human review
  • A significant reduction in cost and resources

However, with every innovation comes skepticism. And it’s vital to separate the hype from the reality (Check out our AI in eDiscovery: A Beginner’s Guide). While AI has proven its mettle in various creative fields, its factual accuracy, especially in legal interpretations, can sometimes fall short.

Take Chat-GPT, for instance. Its ability to convey information can sometimes be off-mark, reflecting the ongoing development of AI technology. AI’s potential is undeniably vast, but it is essential to tread with caution, particularly in sensitive areas like legal matters.

However, there is a smart way to use it that gets around these challenges.

The Added Value of AI-powered eDiscovery in Internal Investigations

What makes AI-powered eDiscovery such a game-changer for internal investigations? Here are some standout benefits:

  • Enhanced Data Analysis: eDiscovery dives deep into data, pinpointing relevant bits of information that might have taken ages to find manually.
  • Time Efficiency: Forget long hours of searching. AI-powered eDiscovery quickly zooms in on what you need, meeting those tight investigation deadlines.
  • Cost-Effective: Less human labor, fewer errors, and quicker results. This means saving big on costs.
  • Predictive Analysis: AI-powered eDiscovery is so smart, it can predict patterns and potential future issues based on historical data.

eDiscovery for Internal Investigations for Large-Size Enterprises

For investigators in large corporations, the challenge of conducting internal investigations has never been more complex, especially given the increasing volume and complexity of electronic data involved.

Here’s why eDiscovery technology is an indispensable asset in this context:

Efficient Identification of Wrongdoing

eDiscovery can quickly sift through various digital data sources, from emails to transaction records, to identify elements that may substantiate or refute suspicions of misconduct within the organization.

Rapid Response to Regulatory Requests and Subpoenas

eDiscovery solutions allow for rapid identification and collection of necessary documents and electronic files, making it easier for organizations to adhere to strict deadlines without compromising the integrity of the investigation.

Unlocking Hidden Data

eDiscovery technology can restore and analyze data deliberately hidden or accidentally overlooked, providing a complete picture for the investigators and ensuring no stone is left unturned.

Facilitating Compliance Audits

eDiscovery can serve as a vital tool for ensuring compliance. It can automatically sort through digital assets to ensure that they meet current legal and corporate guidelines, reducing the likelihood of costly legal issues down the road.

Handling the Increasing Volume of In-house Reviews

With the average large company facing multiple internal investigation events annually, the necessity for a streamlined, efficient approach is obvious. eDiscovery technology helps manage the workload by making the review process more manageable and less prone to human error.

Balancing AI with Human Expertise in eDiscovery

Legal analysis is an art. It requires a deep understanding, reasoning, and uniquely human skill. And while AI tools can present multiple perspectives, it’s up to legal professionals to interpret and apply that data.

AI-powered eDiscovery is already showing its worth, and as technology matures, the integration of AI with legal acumen is set to shape the future of internal investigation. But always remember: while AI can assist, the human touch gives it direction.

Author

Mehul Patel
Mehul Patel, works as a Manager, Solutions Delivery at Knovos. With over 16 years of experience in delivering technology solutions to customers & partners, Mehul plays instrumental role in matching client requirements with solutions. His technical abilities allows him to effectively handle technical queries, facing security audits, and consulting with customers' technical teams. He ensures seamless deployment of Knovos’ solutions and manages post-deployment technical support. He often encounters various real-world challenges and technical use cases in eDiscovery, Information Governance, and Enterprise content collaboration, allowing him to provide valuable feedback to the product lifecycle. His contributions play a significant role in improving Knovos' solutions and services.