Knovos Cascade Enables ‘Good Governance’ Through Annual Performance Planning for Governments

The city had performance measures for every department and most programs, but they were not very useful. The measures did a weak or incomplete job of assessing program performance. The performance data itself was not easily accessible for managers. Using Knovos Cascade’s unique capabilities and features, the city redefined and restructured all of its measures, to create a robust performance planning and reporting system.