Controlling Litigation Data Using Early Case Assessment (ECA) Module of eZReview

An Indian multinational pharmaceutical company, a defendant in multiple lawsuits, successfully leveraged eZReview's Early Case Assessment (ECA) module, to limit the amount of sensitive data exposed to its outside counsel. Using eZReview also enabled the company to reduce downstream eDiscovery processing and review costs.

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Multi-Matter Knowledge Repository

In response to a series of requests related to government investigations, a global corporate client used eZReview, Knovos’ end-to-end eDiscovery platform, as a knowledge repository to manage more than thirty eDiscovery review cases and over 150 productions — consolidating document storage, repurposing prior work product, and ensuring consistent assertions of privilege.

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Managing Personally Identifiable Information (PII) in eDiscovery

Personal information such as Social Security Numbers (SSNs) was automatically identified and then redacted from an eDiscovery data set using pattern matching and persistent highlighting. As a result of this automation and other efficiency tools, eZReview — Knovos’ end-to-end eDiscovery platform — significantly reduced the size of the data and the cost of attorney review.

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Complex Multilingual Document Review

Using eZReview, Knovos’ end-to-end eDiscovery platform, a law firm was able to respond to an antitrust second request on behalf of its Japanese client within a two-week deadline, conforming to new production requirements imposed by the U.S. Department of Justice (DOJ). Teams based in the United States and Japan employed advanced analytics features such as technology-assisted review (TAR), language identification, and machine translation to process, cull, and review both Japanese and English documents, including some that were not Unicode.

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Advantages to Using Multidimensional Analytics

With a short and imminent deadline in a criminal investigation, an international bank used entity and domain analytics within eZReview, Knovos’ Holistic eDiscovery Technology, to streamline its complex review. Using these analytics methodologies, the bank was able to parse data based on e-mail domains, e-mail addresses, senders, recipients, and locations.

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Advantages of Content Analytics to Identify Important Document Details

A company involved in a dormant suit used the content analytics capability of eZ Review , Knovos’ end - to - end eDi scovery solution, to better structure and streamline the ir review process. The power of AI - enabled content analytics became a behemoth capability for this client in this critical review process.

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Using eZManage to Improve Management Processes

An organization used robust reporting and analysis capability of eZManage -Knovos’ project management solution to drive a systematic effort for improving its processes and workflows. Specifically, the organization employed eZManage to capture key metrics and promptly identify and address gaps in knowledge, training, and communication; enabling the organization to better and more efficiently serve its clientele.

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Ticketing Feature Enhances Responsiveness of Project and Support Teams

Based on ongoing challenges in managing eDiscovery project requests and product support inquiries, Knovos developed a ticketing system in eZManage, to consolidate and link communication and activity, providing the support team full contextual insight and details for all client requests.

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