Online Dispute Resolution (ODR) Case Management Solutions

Modernize your case management and deliver a high-end arbitration experience

Our ODR is an integrated solution designed especially for Arbitration institutes and other ADR service providers. It offers an effortless case management solution for all the involved stakeholders. It simplifies the tedious tasks of managing multiple cases and stakeholders.

It brings all the stakeholders together on one platform to collaborate and communicate for an efficient ODR experience from Arbitration request to trial.

The back office team at the institute can easily assign arbitrators to active cases. Manage hearing room bookings from the portal itself. It enables the institute to generate invoices for proceeding fees, arbitrator’s fees, and facility usage.

You can also manage institute membership from the console. Assessing membership and arbitration requests and initiating conversation through a built-in instant messaging facility delivers a digital experience.

Here’s to expect

Uncompromised Security

Security is the epitome of all our solutions. Our ODR console is built with high-end security to keep your entire collaboration and communication safe at every step. Our solution stands out with multi-factor authentication, end-to-end encryption, IRM (Information Rights Management), and IP restrictions.

Optimized Experience

Elevate your user experience with us. Empower your team with a solution that focuses on their needs and usability. 75% of our staff is devoted to understanding and improvising the user experience. Customizable workflow, remote accessibility, user/role-based permission access, and comprehensive audit reporting & activity log ensure that you get complete control over your platform.

Centralized Storage

Organized storage for 24/7 access. Keep all your records stored safely for future reference. Skip switching between several tools to manage documents related to each case. Upload, search, view, edit, leave comments, e-sign, and share documents from a single platform. You can prepare a trial bundle or exhibit bundle with appropriate stamping and bates numbering from the platform itself.

Effective Collaboration

Our ODR console ensures that all the stakeholders involved in a dispute resolution process are able to collaborate flexibly. Email notifications, in-app alerts, calendar invites, and virtual hearings - get access to all these features at your convenience.

Progress Tracking/Monitoring

Keep complete track of all the pending requests, ongoing disputes, and resolved cases from the dashboard. Get the information you desire in simple clicks. Personalized dashboards enable you with an innovative monitoring capability to give in-depth multidimensional visualizations of all the disputes and their progress status in real-time.