Customizable Ticketing or Request Management Software

Empower Team with Automation, Customization, and Prioritization

Enrich customer support experience with a powerful ticketing solution

Start checking off your tickets!

Modernize your customer support system, create a workflow that boosts your team’s efficiency and productivity. Our solution is designed to assist the client support system in tagging and tracking each request until the request is officially closed. It helps managers with quick insights to make informed decisions and modify their approach for recurring tickets.

Challenges we solve:

Establishing Unique Workflow

Establishing Unique Workflow

The solution can adapt to organizations' or teams' workflow. Create multiple workflows to assist different teams with their support system. It provides complete control over the ticketing system with rule-based allocation, pre-defined responses, labels trees, and more.
Ticket Tracking

Ticket Tracking

Advanced search capabilities allow executives to access the entire ticket history quickly. Auto alerts and reminders will ensure no that no tickets are left unattended or pending. Tracking features provides the details, tags, resources, and solution associated with each ticket.
Setting Priorities

Setting Priorities

Our user-friendly ticketing platform allows managers to create tags highlighting priority status. Rule-based ticketing will enable managers to save time drastically by prioritizing and escalating tickets based on their category, type, and department.
Customizing Reporting

Customizing Reporting

Our custom reporting feature lets managers to get instant insights based on their preferences. Multiple reports with different parameters highlight the data that can be hard to identify when they appear distinctly.
Pattern Pattern
Pattern

Benefits

Create flawless workflow automation
Create flawless workflow automation
Discover the red flags
Discover the red flags
Enhance client experience
Enhance client experience
Perform quick ticket tracking
Perform quick ticket tracking
Get access to the custom report
Get access to the custom report
Discover how Knovos Ticketing Solution empowers your team to improve service delivery.
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Knovos Advantages

Addressing complex information management challenges since 2002!

  • Predictable Pricing

    Predictable Pricing

    Our cost-effective solutions are available for standard licensing and pay-as-you-go pricing plans

  • Flexible Deployment

    Flexible Deployment

    Choose On-premise, Cloud, and Hybrid Cloud deployment options that fit your needs

  • Hassle-free Onboarding

    Hassle-free Onboarding

    Our team helps you with data migration, user training, and product certification process

  • White-labeling

    White-labeling

    We offer a complete white-labeling solution that enables you to set your logo and theme

  • 24*7 Customer Support

    24*7 Customer Support

    Our team of experienced professionals is just an email or call away from you

Speak with our experts!

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