Reporting performance levels and results helps show what has happened, but managers need to understand why. Drilling down through several levels of performance data is an important step, but so too is being able to make comparisons — analyzing performance trends and performance interrelationships. Scorecards, dashboards, and dials are often not enough to help see these relationships.
The Knovos solution provides several very useful tools for analyzing performance data and developing an understanding of the why, and not just the what. Multi-year and month-to-month performance trends for all measures are charted. Trend-lines for multiple measures can be overlaid onto the same graph to reveal potential interrelationships in performance — between different areas and various programs. Even a program’s relative cost-effectiveness can be calculated and rated.