The majority of project-related communication and updates take place via e-mail, causing major transparency issues. Project management teams must continuously sort through large in-boxes to locate relevant information, which can require a lot of valuable time whether a project is recent or has been going on for years. Furthermore, in cases where a team member is unavailable, teams may be left struggling to locate relevant information and onboard new resources. A serious lack of centralization of case-related information has a directly negative impact on the cost and schedule of a project.

Knovos’ project management solution includes a comprehensive ticketing system, allowing for a centralized, integrated knowledge repository for both documentation and case-relevant communication. Whether a new team member needs historical project knowledge or a manager is seeking department oversight, all communication, documentation, and project specifications are readily accessible and searchable. Our solution not only captures all e-mails but also allows for the creation of custom filters to automate the organization of communication or custom triggers to predefined task workflows. The availability of all project knowledge in a single repository, task automation, and quick searching capabilities drive huge efficiencies in project management through effective quality control and process standardization.

Products

eZManage is a highly customizable project management solution that delivers continuous process improvement — learning from and evolving with existing enterprise processes rather than requiring users to modify their working approach to adapt to the software. By integrating and streamlining workflows, eZManage also minimizes duplicative and manual...... Read More

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